Terms & Conditions | APR Cleaning Service

TERMS & CONDITIONS

APR Cleaning Service
Operating through the applicable business entity serving the customer’s service area.
Last Updated: September 28, 2026

1. Services Provided

APR Cleaning Service provides professional cleaning services including vacant property cleaning, property turnovers, move-in/move-out cleaning, trash-outs, commercial janitorial cleaning, minor maintenance, lock changes, and board-up services.

All services are performed according to the approved scope of work confirmed in writing prior to service.

Vacant property services are performed in unoccupied properties unless otherwise agreed in writing.

Recurring commercial janitorial services are performed according to the approved service agreement, cleaning schedule, and scope of work.

Commercial janitorial services are limited to properties and services that fall within APR Cleaning Service’s current insurance coverage and approved service scope.

2. Pricing & Payment Terms

All listed prices are starting prices and may increase based on property size, condition, accessibility, debris volume, labor requirements, or scope of work.

Hourly maintenance services are billed at $100 per hour and include labor, fuel, and operational costs unless otherwise stated in writing.

Flat-rate services, including turnovers and trash-outs, are priced based on visible conditions and disclosed property details. Undisclosed conditions may result in adjusted pricing.

Commercial janitorial cleaning is custom-priced and requires an on-site walkthrough before final pricing is provided. Commercial pricing may be based on property size, service frequency, areas being serviced, labor requirements, and the approved scope of work.

No service is scheduled until pricing and service terms have been reviewed and approved.

Payment Requirements

New customers and one-time service clients are generally required to pay in full before service begins unless other payment terms have been approved in writing.

Payment must be confirmed and cleared prior to the start of service unless written billing terms have been approved.

Recurring commercial janitorial accounts are billed according to the payment terms stated in the signed service agreement.

APR Cleaning Service may require a deposit, shorter payment term, or advance payment based on the type of service, account history, or scope of work.

3. Net 30 Payment Terms

Net 30 billing is offered at the sole discretion of APR Cleaning Service and is considered a privilege, not a right.

Approved banks, financial institutions, REO asset management companies, property management companies, established commercial clients, and other approved business accounts may qualify for Net 30 terms following account review.

New property management, investor, and commercial accounts may be required to establish a consistent payment history before full Net 30 terms are approved.

During an evaluation period, APR Cleaning Service may require:

A deposit or partial payment before service
Shorter payment terms
Full payment for individual services

Once approved for Net 30 billing, invoices are due within 30 calendar days of the invoice date.

Continued Net 30 privileges depend on consistent, on-time payments.

Failure to maintain approved payment terms may result in immediate suspension or revocation of Net 30 privileges and a return to upfront payment requirements.

Net 30 approval may be reviewed, modified, or revoked at any time.

4. Late Payments & Collections

If payment is not received by the applicable due date, the following may apply:

A late fee of up to 10% may be added to the outstanding balance
Scheduled and future services may be suspended
Net 30 billing privileges may be revoked without notice
Future services may require full payment in advance

Balances remaining unpaid after 45 days may be referred to collections or pursued through legal action where permitted by law.

Clients may be responsible for applicable collection costs, collection fees, legal fees, court costs, and administrative expenses associated with recovering unpaid balances, where permitted by law.

APR Cleaning Service reserves the right to enforce payment terms in order to protect the integrity of its service agreements.

5. Cancellations & No-Shows

For one-time cleaning and property service appointments, a minimum of 24 hours’ notice is required to cancel or reschedule a confirmed service.

Cancellations made with less than 24 hours’ notice may result in a 15% cancellation fee based on the approved service amount.

If payment was made in advance, APR Cleaning Service may retain the applicable cancellation fee and refund the remaining balance.

A no-show, last-minute cancellation, or failure to provide confirmed property access may also result in applicable cancellation or access fees.

Recurring commercial janitorial services are governed by the cancellation and termination provisions stated in the signed service agreement.

Additional cancellation policies may also be outlined on the APR Cleaning Service Cancellation Policy page.

6. Access & Property Conditions

Clients are responsible for providing safe, legal, and functional access to the property at the confirmed service start time.

For vacant property and one-time services, confirmed access may include working keys, lockbox codes, access codes, or other approved entry methods.

If APR Cleaning Service arrives and cannot access the property due to incorrect codes, missing keys, lockbox issues, client delay, or other access problems, a $50 access fee may apply, and the appointment may need to be rescheduled.

For recurring commercial janitorial accounts, approved access procedures will be established before service begins and may be included in the service agreement.

APR Cleaning Service is not responsible for delays or inability to perform services due to:

Lack of access
Utility shut-offs
Unsafe working conditions
Undisclosed property conditions
Incorrect or misleading property information
Conditions outside the approved or insured scope of service

Active water and electricity may be required for vacant property cleaning and turnover services.

Additional charges may apply when actual property conditions differ from those disclosed prior to service.

7. Scope of Work & Additional Services

Services are completed strictly according to the approved scope of work.

APR Cleaning Service is not required to perform work that is not included in the approved quote, proposal, or service agreement.

If additional work is discovered or requested after service begins, the client will be notified before that work is performed.

Additional work must be approved by the client and may require updated pricing or additional payment before work continues.

APR Cleaning Service does not perform additional labor outside the approved scope without client authorization.

For recurring commercial janitorial accounts, cleaning duties, frequency, service days, and approved areas are governed by the signed scope of work and service agreement.

8. Limitation of Liability

APR Cleaning Service is not responsible for:

Pre-existing damage
Hidden or structural defects
Undisclosed hazardous or unsafe conditions
Damage resulting from conditions that were not disclosed prior to service
Items represented as abandoned property, debris, or trash
Delays caused by lack of access, utility interruptions, or unsafe working conditions

Clients are responsible for accurately disclosing known property conditions prior to service.

To the fullest extent permitted by law, APR Cleaning Service’s liability relating to a specific service will be limited to the amount paid for that specific service.

Nothing in these Terms & Conditions is intended to limit any rights or remedies that cannot legally be waived.

9. Right to Refuse or Stop Service

APR Cleaning Service reserves the right to refuse, suspend, or discontinue service for reasons including:

Non-payment
Unsafe working conditions
Hazardous conditions
Fraudulent, inaccurate, or misleading property descriptions
Abuse, harassment, threats, or inappropriate behavior toward staff
Failure to provide safe or functional property access
Requests for services outside APR Cleaning Service’s approved or insured scope
Repeated violations of payment or service terms

APR Cleaning Service may leave a property or stop work when continuing service would create an unreasonable safety, legal, financial, or operational risk.

10. Commercial Janitorial Services

Recurring commercial janitorial cleaning requires an on-site walkthrough before final pricing is issued.

Service frequency, cleaning areas, approved tasks, access procedures, payment terms, and scheduling will be established prior to service.

Commercial janitorial clients may be required to sign a separate service agreement and scope of work.

The signed commercial service agreement controls when its terms differ from general website Terms & Conditions.

Commercial janitorial services are only provided for properties and services that fall within APR Cleaning Service’s current insurance coverage and service capabilities.

11. Agreement

By submitting a service request, approving a quote, making payment, scheduling a confirmed service, or entering into a service agreement, the client acknowledges and agrees to the applicable APR Cleaning Service Terms & Conditions.

Clients are encouraged to review all applicable policies before confirming service, including the Privacy Policy, Cancellation Policy, Disclaimer, and any signed service agreement or proposal.

If a signed service agreement contains terms that differ from these general Terms & Conditions, the signed agreement will control for that specific account or service.